Report a problem

Report a problem

GENERAL ENQUIRIES (office hours 07:45 – 16:30)

  • Overstrand Switchboard 028 313 8000
  • Kleinmond 028 271 8400
  • Hermanus 028 313 8000
  • Stanford 028 341 8500
  • Gansbaai 028 384 830

MUNICIPAL SERVICES (office hours 07:45 – 16:30)
For water, sewage, roads (potholes), beaches, cemeteries, parks, storm water, tankers, solid waste, manholes etc
Hermanus
028 313 5051/8997/8157/8090
Gansbaai
028 384 8300/8328/8367
Kleinmond
028 271 8400/8404/8435/8465
Stanford
028 341 8500/8516

24 HOUR BASIC SERVICES EMERGENCIES
Issues such as burst water pipes, potholes, streetlights etc
028 313 8111

TRAFFIC SERVICES
Switchboard 028 313 1044

24 HOUR FIRE & RESCUE EMERGENCIES
For fire, flood, accident or medical emergencies
028 312 2400

24 HOUR SAFETY & SECURITY SERVICES
Disaster management, security services and safety issues
028 313 8980

LAW ENFORCEMENT COMPLAINTS (office hours 07:45 – 16:30)
Day-to Day complaints such as barking dogs, illegal dumping, vagrants, etc.
028 313 8996

VOëLKLIP BABOON HOTLINE
072 028 0008

BETTY’S BAY AND PRINGLE BAY BABOON HOTLINE
069 1515 962

COLLABORATOR CITIZEN APP
Download the app

SOCIAL MEDIA
The Overstrand Municipality Facebook page is only used to keep residents abreast of what is happening. It is a platform where information is shared. Please note that social media is not viewed by the Municipality as a formal communication channel to lodge a complaint.

Mon – Fri: 07:45 – 13:00 & 13:45 – 16:30
Cashiers: 08:00 -13:00 & 13:45 – 15:00

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