Margaret Motsoene’s journey to establishing her own business, Throneroom Living & Projects, where she is not only self-sustaining, but able to provide gainful employment to other members of her community began in 2012, when the Local Economic Department (LED) in partnership with the Hermanus Business Chamber, hosted a Women’s Day event. It was here that Margaret was first exposed to the South African Women’s Entrepreneurial Network (SAWEN) and the Cape Crafter’s Design Institute (CCDI), critical stakeholders that seek to develop small businesses.
Later in 2013, the LED Department once again formed a collaboration with the Hermanus Business Chamber to launch the Service Excellence Campaign. Soon after, the Culture, Arts, Tourism, Hospitality and Sports Sector Education and Training Authority (CATHSSETA) Customer Care training followed. This training was geared towards teaching entrepreneurs how to grow their businesses. It further focused more on tourism and how to have an impact in the tourism field. Modules such as ‘how to market to target customers’, ‘develop the business’, ‘developing the attitude to understand yourself as an entrepreneur and to conscientise yourself with regards to tourism’ were also incorporated.