BUY PREPAID ELECTRICITY ON YOUR CELLPHONE or via INTERNET

Overstrand Municipality appointed Ontec Home as from the 1 July 2019 as the new pre-paid electricity vendor, after a successful tender process was followed.

Please note that PayCity tag is no longer available on the website and is replaced by “Ontec Home” the new service provider.
To register on the website please use the following link: https://home.ontec.co.za/.

The Ontec Home app can also be downloaded from your cellphone's playstore.

Please also note that the import/export of the name data file unfortunately resulted in an error with the name incorrectly linked to the meter number.

The meter number is however displayed correctly on your purchase/slip and should have no effect on your purchases and subsequent upload of units.

Overstrand Municipality hereby would like to apologise for any inconvenience caused by these glitches and furthermore wish to confirm that extensive testing was attended to prior to Go Live on 1 July 2019 and all staff involved are still monitoring and attending to resolve any queries.

Our community is hereby thanked for their patience in awaiting the necessary responses on any matters that might create uncertainty on the side of our consumers.

HOW TO REGISTER ON ONTEC HOME

Go to https://home.ontec.co.za/ and select Customer Registration
On the Customer Registration page, enter your details, read and agree to the terms and conditions and select the Register button

STEP 1
Once register is selected an activation email will be sent to the email address specified
Click on the Activate my Ontec Home Account hyperlink.
Your Ontec Home Account will now be activated.
Once Activated, select My Meters under My Profile
Under My Meters, add your municipal prepayment meter number and select the Add button.
Once added, the meter will appear under the list of meters for the profile
Next, select My Payment Methods under my Profile and follow the instructions to add a SID Payment method, credit card payment method or both.
Vending to your meter on Ontec Home
To buy electricity from Ontec Home, select the Home tab. Your meter with the alias that was selected will be available
Select Buy Electricity

STEP 2
Select the meter to purchase for, the purchase amount, payment method and phone number. Then select Buy.
You will be redirected to either the SID Payment or Credit Card payment process, depending on which one is selected.
Follow the prompts and complete the transaction. Once completed, an electricity vend transaction will be generated.
To email the receipt, select the email receipt button.
The token number also appears on the screen

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Contact Us


Hermanus 028 313 8000
Kleinmond 028 271 8400
Gansbaai 028 384 8300
Stanford 028 341 8500

enquiries@overstrand.gov.za