Overstrand Law Enforcement would like to caution everyone - pedestrians and patrons of restaurants and cafés especially – to pay constant attention to their surrounds and to not leave their valuables, especially cell phones and purses, in plain sight.

Snatch-and-run-robberies typically involve someone approaching from behind and then grabbing something (your cell phone, your purse) before running of before you can react.

All too often, we tend to text and chat on our phones as we are walking along a pavement or while sitting in a café, oblivious to our surrounds. That is the ideal opening for criminals such as these to strike.

Since our attention is focused elsewhere, we will never see them coming.

Thus, when you do use your phone in public next time, please be vigilant.

HANDY LIST OF SERVICE DELIVERY AND EMERGENCY NUMBERS FOR OVERSTAND MUNICIPALITY

GENERAL ENQUIRIES (office hours 07:45 – 16:30)

Municipal accounts, progress with approval of building plans, etc.

Overstrand Switchboard     028 313 8000
Kleinmond             028 271 8400/04
Hermanus             028 313 8111/96
Stanford             028 341 8500/16
Gansbaai             028 384 8300/28

24 HOUR BASIC SERVICES EMERGENCIES
028 313 8111
Issues such as burst water pipes, potholes, streetlights, vandalism, etc.
We encourage residents to report incidents and ask for a REFERENCE NUMBER. Thereafter quote it in all correspondence or telephone discussions relating to that particular request as it provides call-traceability for both parties.

When lodging an infrastructure related complaint please provide full details, such as name, surname, cell phone and email address as well as the nature and address of the incident.

24 HOUR FIRE & RESCUE EMERGENCIES
028 312 2400
For fire, flood, accident or medical emergencies.

24 HOUR SAFETY & SECURITY SERVICES
028 313 8980
Disaster management, security services and safety issues.

LAW ENFORCEMENT COMPLAINTS (office hours 07:45 – 16:30)
028 313 8996
Day-to Day complaints such as barking dogs, illegal dumping, vagrants, etc.
When reporting an incident, please state clearly at what address the incident took place and also supply a contact number.  Provide as much information as you can.

BABOON HOTLINE
072 028 0008

SOCIAL MEDIA
The Overstrand Municipality Facebook page is only used to keep residents abreast of what is happening. It is a platform where information is shared. Please note that social media is not viewed by the Municipality as a formal communication channel to lodge a complaint.

 

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Contact Us


Hermanus 028 313 8000
Kleinmond 028 271 8400
Gansbaai 028 384 8300
Stanford 028 341 8500

enquiries@overstrand.gov.za