Eskom would like to share its complaint handling process for customers whose query/fault is not attended to or has not been resolved to their satisfaction.

Eskom customers are encouraged to direct their query/fault directly to the ESKOM’S Contact Centre. The report must include the account number of the affected property or properties.

The following channels are available.

    • Eskom Contact Centre: 08600 37566 or 08600ESKOM (available 24hrs, seven days a week)
    • SMS line: 35328
    • E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
    • MyEskom Customer App, downloadable from “APP STORE”

Read more ...

Fernkloof is a delight for avid hikers and nature lovers alike with 60kms of inter-linked trails.

Tourism Safety Monitors are available to accompany hikers in the nature reserve on a complimentary basis during weekdays between 08:00 – 16:00.

Please make a reservation to walk with one of these guides by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

Fernkloof gate opening times for summer are from 06:00 to 19:00 and all visitors must please ensure that they keep to these times.

Safety tips:

  • Program emergency numbers in your cell phone before your hike
  • Don’t hike alone
Read more ...

For the first time since lockdown, Overstrand Municipality could continue to teach young pupils to care for our water sources and the environment and why littering degrades the areas where we live, work and play.

The puppet shows focus on grade RR to grade 4 learners to create awareness on water and environmental issues.

The colourful characters of the local theatre group, Story Team, entertained learners from Okkie Smuts Primary in Stanford and Hermanus Primary on 10 and 13 November 2020.

The aim is to reach learners in all the communities of the Overstrand over the next 18 months. 


On the eleventh hour of the eleventh day in the eleventh month 2020, the Executive Mayor of Overstrand Municipality, Dudley Coetzee, took part in a special Remembrance hour at the Hermanus Cemetery to mark the armistice agreement that ended the First World War.

Many Hermanus residents came to pay their respects and to reflect on the sacrifices of those who have bravely served in wartime.

Members of the local Seagull Shellhole of the MOTH's and Hermanus resident Melanie Moore, who started beautifying the Hermanus cemetery a few years ago, arranged the special assembly for Remembrance Day.

Read more ...

For the past couple of weeks, plastic pellets have been collected from different beaches in the Overstrand.

Yesterday, a large amount of nurdles washed up beyond the Gansbaai coast yesterday. Beaches most affected are Bluewater Bay, Castle Beach and the beach at Pearly Beach Resort towards Soetfontein (Skippie).

Earlier today, some nurdels were picked up from KAMMABAAI near Voëlklip beach.

This is an urgent call to volunteers to help pick up the nurdles. Nurdles are small plastic pellets about the size of a lentil. They are the raw material which nearly all our plastic products are made from.

To collect nurdles, please bring a SIEVE (to separate nurdles from the sand) and a BUCKET (most nurdles and microplastic will float in water, so a  quick way to separate them from sand  can be to simply put the collected  nurdles, sand and debris in a bucket of  water and scoop off the plastic  fragments from the top placing them)

Read more ...


Contact Us

Hermanus 028 313 8000
Kleinmond 028 271 8400
Gansbaai 028 384 8300
Stanford 028 341 8500