Residents of the Overstrand are encouraged to ensure that their meters are always visible and accessible to Meter Readers.

Each month, nearly 40 000 water and electricity meters are read throughout the Overstrand. Unfortunately, many meters have been reported as obstructed by sand, weeds, shrubs, overgrown gardens, or construction work.

Meter Readers have also ‘discovered’ that meter boxes can be hiding places for snakes. On several occasions, they have found snakes either inside the boxes or curled up under the meters.

Additionally, some bulk meters are covered by heavy metal lids, making it difficult for one person to lift them.

Locked Properties and Dogs

We understand that some properties are kept locked for security reasons, which can prevent Meter Readers from accessing the meters. In such cases, the Meter Reader will leave a note informing the consumer that access was not possible.

If your water meter is behind locked gates or if dogs prevent Meter Readers access, you can submit your own reading to the Overstrand Municipality using the Collab Citizen App or via email – preferably on the same day each month. Be sure to include your account/erf number and a clear photo of the meter reading.

In summary, please help our Meter Readers by:

• Keeping the meter area clear
• Ensure that dogs (especially aggressive ones) are kept under control
• Providing reasonable access through unlocked gates
• Remember that if our Meter Reader cannot access the meter, the account will have to be estimated

The Finance Department aims to read meters every month; however, specific dates for readings at individual properties cannot always be guaranteed.

Here are the estimated reading dates:

In Gansbaai, meter readings will take place on the following days (from – to):

• Baardskeerdersbos (28 of each month)
• Birkenhead (28 of each month)
• Buffelsjag (12 of each month)
• Blompark (10 – 11 of each month)
• De Kelders (10 – 14 of each month)
• Franskraal (1 – 7 of each month)
• Gansbaai (1 – 7 of each month)
• Gansbaai Industrial Park (28 of each month)
• Kleinbaai (1 – 3 of each month)
• Masakane (13 of each month)
• Pearly Beach (1 – 7 of each month)
• Farms Bredasdorp (12 – 12 of each month)
• Farms Caledon (1 – 7 of each month)
• Bulk Meters (29    – 30 of each month)

In Kleinmond, meter readings will take place on the following days (from – to):

• Betty’s Bay (4 – 12 of each month)
• Hangklip Estates (4 – 12 of each month)
• Kleinmond (29 – 15 of each month)
• Kleinmond Extention 6    (10 – 11 of each month)
• Overhills (11 – 12 of each month)
• Pringle Bay (10 – 12 of each month)
• Protea Dorp (12 – 13 of each month)
• Rooiels (12 – 12 of each month)
• Caledon Farms (1 – 5 of each month)

In Stanford, meter readings will take place on the following days (from – to):

• Stanford (1 – 5 of each month)

In Hermanus, meter readings will take place on the following days (from – to):

• Eastcliff* (2 – 10 of each month)
• Fisherhaven (7 – 8 of each month)
• Hermanus Beach Club (2 – 2 of each month)
• Hermanus Heights* (12 – 12 of each month)
• Hawston (4 – 6 of each month)
• Hermanus Industrial* (28 – 30 of each month)
• Kleinrivier* (18 – 18 of each month)
• Mount Pleasant (28 – 8 of each month)
• Mooisig     (8 – 14 of each month)
• Northcliff* (4 – 9 of each month)
• Onrus River (11 – 12 of each month)
• Sandbaai (28 – 4 of each month)
• Voëlklip* (12 – 18 of each month)
• Vermont (9 – 10 of each month)
• Westcliff* (28 – 4 of each month)
• Zwelihle (28 – 4 of each month)

Feel free to direct any questions regarding meter readings or other general accounting enquiries to enquiries@overstrand.gov.za or visit your nearest municipal office to verify your account details.

Alternatively, phone the finance department on:
Kleinmond (028 271 8400 or 028 271 8465) • Hermanus (028 313 8000 or 028 313 8026) • Stanford (028 341 8500 or 028 341 8516) • Gansbaai (028 384 8300 or 028 384 8328).