Services rendered during load shedding at Hermanus Traffic Administration

Services rendered during load shedding at Hermanus Traffic Administration

Load shedding disrupts the daily routine of most South Africans, and the rolling blackouts present an additional challenge to Overstrand Traffic Administration – especially the sections of:

•    Motor Vehicle Registrations (Hermanus – Kleinmond – Gansbaai)
•    Fines Section / Court Section
•    Drivers Licence Testing Centre (DLTC)
•    Vehicle Testing Station (VTS)

During loadshedding this Department with its different subsections can and cannot proceed to render the following functions:


MOTOR VEHICLE REGISTRATIONS

Can assist with the following:

•    Assisting walk-in clients with advice pertaining to motor vehicle licensing and registrations.
•    Assisting clients with completing the correct forms for these transactions.
•    Collections of licence disks that were done via EFT payments

Cannot assist with the following:

•    Performing physical transactions on the E- Natis Computer
•    Amounts inquires for vehicle license renewals
•    Roadworthy clerk cannot capture any roadworthy applications.


FINES SECTION

Can assist with the following:

•    Representation Letters for fines
•    General walk-in Fine enquiries
•    Physical filing of notices 56 and Section 341’s
•    Physical filing of Speed Fine Documentation and preparation for speed notices

Cannot assist with the following:

•    Looking up fine statuses/court outcomes on system
•    Capture fines on system
•    Capture Speed transgressions on system
•    Printing of speed notices
•    Assist clients with telephone enquiries


DRIVING LICENSE TESTING CENTRE (DLTC)

Can assist with the following:

•    Collection of Driver’s licence cards already processed
•    Completion of forms pertaining to renewals and new applications
•    Advice to walk-in clients
•    Conducting Learners Classes
•    Conducting Physical Drivers Tests

Cannot assist with the following:

•    Physical application for Drivers Licences/PRDP’s & Learners Appointments
•    Capturing of Learners applicants that passed their respective leaners tests
•    Capturing of Learner Drivers who passed their Driving Tests
•    E-Natis enquiries and processing of documentation
•    CPA enquiries


VEHICLE TESTING STATION

Can assist with the following:

•    Retests that do not need to proceed on the rollers (M/Cycles, Trailers & Caravans)
•    Advice on statuses of vehicles coming for roadworthy
•    Completion of roadworthy forms/applications

Cannot assist with the following:

•    Physical Roadworthy test in VTS to test brakes & Suspension of vehicles


PROCUREMENT OF A GENERATOR

Measures are being taken to ensure that clients receive uninterrupted services during current bouts of load shedding experienced throughout the country.

The Traffic Department engaged with a service provider to test the capacity needed for a generator at the Traffic Administration Office in Hermanus.

Funds was recently made available for this purpose, and they are in the process of writing specs for such a tender.

Previous ROLLOUT OF SNAP COMMUNITY SURVEY

Mon – Fri: 07:45 – 13:00 & 13:45 – 16:30
Cashiers: 08:00 -13:00 & 13:45 – 15:00

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