Potholes, burst pipes, broken streetlights and irregular meter readings are just some of the issues many residents want to bring to the municipality’s attention on a daily basis.

Those issues can now be addressed effortlessly by logging a service request via the Collab Citizen app. In addition, the app enables residents to track progress and to keep an official record of their interactions with the municipality.

A service request is a request for work to be done and the Collab Citizen app provides numerous convenient and intuitive tools for users. The app can be used from anywhere in the world. Thus, if you own a holiday home in the Overstrand, you can book a tanker service, for example, two to three days before your arrival without having to make a single telephone call.